“You’re In Collections!” - The Legal and Operational Challenges to Effectively Capture the Money Owed You

This session will cover the key recent federal law changes affecting EMS and highlight the trends in various state law changes that are giving consumers more rights than ever before. We’ll cover how to avoid inadvertently violating collection laws and how to reduce the likelihood of complaints about your collection practices.  Relying on a collection agency may not absolve your company of liability! This important session will help you maximize your ability to deal with the most problematic payer category – the “self-pay bucket.”