PWW Advisory Group (PWW|AG) subject matter experts have extensive experience implementing comprehensive models proven to transform traditional emergency medical service (EMS) agencies into Mobile Integrated Healthcare (MIH) agencies.
Programs that have been developed, implemented and operated by PWW|AG experts have clearly demonstrated value to important key stakeholders, dramatically enhanced community relations and improved employee satisfaction. These experts have been widely published in EMS industry and healthcare publications and are frequent presenters at EMS and healthcare industry conferences.
Development and implementation of transformative MIH delivery models can be daunting, but thankfully, PWW|AG experts have learned the necessary steps to help assure effective and sustainable MIH service delivery models.
PWW|AG’s approach to MIH/CP program development uses a three-pronged strategy:
- Needs Assessment/Stakeholder Engagement
- Identification of all relevant stakeholders, including both governmental and non-governmental stakeholders across all facets of local government, healthcare and social services entities
- Development of needs assessment/gap analysis
- Leadership briefings of assessment findings
- Program Development and Implementation
- Determination of program objectives, branding and deliverables
- Resource development
- RCM aspects of MIH/CP services
- Rollout, PR, education and communications strategies
- Ongoing Support and Quality Assurance
- Development of key MIH program metrics
- Review of integrity of data tracking systems to achieve consistency and continuity of return on investment