Shannon provides strategic guidance to public, private, and nonprofit EMS agencies nationwide. A nationally registered and certified flight paramedic, Shannon brings 20 years of frontline and leadership experience in both air and ground EMS.
With a bachelor’s and master’s degree in management and strategic management, plus a doctorate focused on organizational behavior and leadership, Shannon combines academic expertise with practical EMS knowledge. His dissertation focused on the levels of compassion fatigue, as well as burnout levels and sources amongst paramedics at various stages of their careers.
Shannon remains an active paramedic in South Carolina and has held leadership roles including chairperson of the Hennepin County EMS Council. He has contributed to developing mobile integrated healthcare and enhanced deployment models for municipal 911 systems.
